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Facility: |
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Ascent’s operations are headquartered in a world class
facility spread over 70000 sq. ft. in Nagpur and Kolkata. Nagpur is
emerging as one of the fastest growing BPO satellite
townships in India due to the following strengths: |
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• International Airport
• Logistically the Centre Spot of India with good intra
country connectivity by air, rail and road.
• Robust infrastructure : Telecom, Legal, Education,
Medical Facilities, Roads etc.
• Highly cosmopolitan population with literacy rates of
80%+
• Large pool of qualified graduates due to opulence of
Educational Institutes. Nagpur district
has 27 Engineering Colleges, 11 Medical
Colleges and 40+
Science and Commerce
Graduation Institutes of High Quality |
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Technology and Connectivity: |
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Ascent’s facility is constituted by: |
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• 150 IBM Pentium workstations per shift
• Structured LAN segmented using Cisco Layer 3 Switched
• IBM xSeries Servers in a mirrored configuration
• Connectivity redundancy through leased lines from 2
operators (1Mbps and 512kbps backup) and ISDN Lines
• Hardware and software based firewall policy
• 128 bit SSL encryption of data |
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Telecom Connectivity for Voice: |
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Ascent uses state of the art VoIP solution riding over a
1Mbps backbone to connect to its clients in the US.The
connectivity is split across two carriers to provide
diversity. The last mile at US end is via multiple
providers. |
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Business Continuity Planning: |
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In
addition to the diversity and redundancy built in for
the WAN, a combination of methods are used to ensure
extremely high uptime and availability of all computing
systems, including RAID, equipment duplication, onsite
parts sparing & support personnel, and secondary
maintenance procedures. A mix of DDS-3 DAT tapes and CD
backups are used daily on rotation basis, and also
stored offsite as per policy. |
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